Satisfaction at Kent’s household waste sites at 99%

Customer satisfaction surveys held at Kent’s waste and recycling centres has found 99% of users are happy with the service they receive. A new report released by Kent County Council into feedback for its Household Waste and Recycling Centres (HWRCs) found they are performing extremely well. The waste management team is responsible for operating 18…

Consultation into charging for non-household waste

A consultation has been launched on a proposal to charge for non-household waste at the Household Waste and Recycling Centres (HWRC). Kent County Council is not obligated to accept non-household waste at its sites, such as soil, rubble, hardcore and plasterboard. KCC operates 18 HWRCs, providing facilities for the recycling and disposal of more than…

Pepperhill set to reopen

Pepperhill household waste and recycling centre in Gravesend will reopen on Monday, August 13. Kent County Council closed the Station Road, Southfleet site following a fire on April 21. It broke out in the household waste bay in the waste transfer station. It remains unknown what caused the fire due to the quantity of waste…

Later opening trial at Tovil HWRC

To help alleviate an increase in usage, Tovil Household Waste and Recycling Centre (HWRC) will be open for longer two days a week. Over the past few weeks the site on Burial Ground Lane has seen an excess of 2,000 cars a day. Unfortunately, the increase in use is having a knock-on effect to the…