‘ReferKent’ launches to streamline financial support referrals

Kent County Council (KCC) is launching a new system to enable Kent residents experiencing financial hardship to quickly and easily find the support they need. ‘ReferKent’ is an online referral system bringing together organisations in Kent that help people affected by financial hardship, ensuring the right help, from the right organisation can be found with as few demands on individuals, already experiencing a difficult time, as possible.

ReferKent has been set up in partnership with Refernet, a UK based online referral system, in response to the multiple issues experienced by residents when seeking financial support during these challenging times.

Funded by the KCC Helping Hands Scheme, ReferKent aims to prevent signposting residents from one organisation to another by encouraging all appropriate organisations to sign up to the secure platform so that referrals can be made between organisations on behalf of the resident, reducing confusion and stress whilst accelerating support.

The new quick, easy and secure platform is free to organisations who support Kent residents affected by financial hardship. It is easily accessed from mobile and desktop devices with training and ongoing support available.

All referrals can be tracked and monitored to make sure people are getting the support and guidance they need.

Organisations across Kent who may support people affected by financial hardship are invited to join the online launch of ReferKent on 29/09/2022 at 11:00.

This will be a great opportunity to find out more about ReferKent and how it can help ensure that Kent residents get the support they need.

Click here to register:


Roger Gough, Leader of Kent County Council said: “It has never been more important for organisations across Kent to be able to efficiently and effectively support residents who are experiencing financial hardship.

“By bringing together our partners into one platform, ReferKent will provide a one-stop-shop approach for residents accessing financial support and alleviate the time-consuming stress that can be caused by contacting multiple organisations and speed up access to the support available to them.

“I would like to encourage all organisations supporting Kent residents in financial hardship to come along to our online launch event and find out more about the platform and how to sign up to become a referral partner.”

To find out more about ReferKent visit: https://www.kent.gov.uk/social-care-and-health/information-for-professionals/referkent

‘ReferKent’ launches to streamline financial support referrals was last modified: September 23rd, 2022 by Hayley Buery