Kent Libraries abolish reservation fees

Using Kent Libraries to borrow books, CDs and DVDs will get even better from April when the reservation fee is removed.

Customers are currently charged a 35p fee if they order and reserve any item stocked within the county, but that service will be provided free of charge from 1 April.

Cabinet Member for Community Services Mike Hill said: “I am very pleased that we will be able to offer free reservations within the county for all customers.

The free reservation service is another way in which Kent Libraries are looking to help save customers’ money.

The free reservation service is another way in which Kent Libraries are looking to help save customers’ money.

“The abolition of the fee will not only save people money but will remove a barrier to a world of knowledge and entertainment that is open to everyone in Kent.”

The free reservation service is another way in which Kent Libraries are looking to help save customers’ money.

Last year it rolled out a courtesy email service for customers reminding them to return or renew borrowed items before incurring overdue fines.

Any reservations set before 1 April 2015 will be chargeable and some charges will still apply for requested items not held in KCC’s stock.

Kent Libraries abolish reservation fees was last modified: March 26th, 2015 by Thom Morris