Home to school transport statement and letter to MPs

Two of Kent County Council’s Cabinet Members have written to Kent MPs about concerns regarding home to school transport (below) and have issued a media statement on the same subject.

In a joint statement, Kent County Council’s Cabinet Member for Education and Skills, Shellina Prendergast, and Cabinet Member for Highways and Transport, David Brazier, said: “Home to school transport for some of Kent’s most vulnerable children and young people is being negatively impacted by the national shortage of qualified drivers and this week we have written to the county’s MPs urging them join Kent County Council in supporting those families affected. This shortage is affecting pupils who travel to school on both public and private hire transport, it has been worsened by driver sickness and periods of self-isolation, and it is now being exacerbated by the current fuel situation.

Shellina Prendergast, Cabinet Member for Education and Skills

“Throughout the pandemic, KCC has been working closely with our transport providers and supporting them to keep services running and this work has intensified as this latest situation has developed over the past few weeks. We are also helping transport providers recruit additional drivers and passenger assistants as well as working hard to seek alternatives to hired transport for some of our pupils with Special Educational Needs and Disabilities.

“We understand that concerns over home to school transport can be worrying and frustrating for children and young people, and their parents and carers, and we would like to reassure all families in Kent that we are doing everything we possibly can to ensure pupils can get to and from school safely during these unprecedented times, which are affecting so many people throughout the country.”

Cabinet Member for Highways and Transport, David Brazier


Dear Kent MPs

Re: Home to School Transport

The shortage of UK HGV drivers is now impacting on UK passenger transport. It has now reached Kent and the issues affecting are now increasing alarmingly, impacting on home to school transport for all children including the most vulnerable – whether they are using public or private hire transport.

All our operators are struggling to find drivers. Both Stagecoach and Arriva have driver shortages, which mean they are losing journeys, especially when you add in daily absence due to sickness or self- isolation. Both operators have emergency plans to tackle the shortage, over time, but in the short term, we are providing support with their emergency timetables to enable them to maintain peak commuter and school services. Our smaller operators are no different, but they have no capacity for extra work and coaches on standby to cover.

One key part of passenger transport is the SEN transport sector, where in addition to bus/coach operators, we rely heavily on taxi and private operators. During the height of the Pandemic, we maintained many of these operators for return to normal, but these companies are seeing driver shortages and more worrying passenger escort shortages. This year significant numbers of SEN clients are needing transport and we are now at a point where after going to market with tenders, no bids are received, leading to multiple repeat tenders. We are seeing contracts won, then handed back due to operators’ staff shortages.

Although we have already allocated transport to a large number of our SEN clients (4,955), the increase of this cohort of SEN children (a 12%+ increase since September 2019), means that hundreds (391) are still to be allocated and there is very real concern about securing their transport to school or college. To illustrate further, 823 requests for SEN Transport have been received in the last 7 weeks in the Passenger Transport Unit. Whilst operators try to find new staff, our colleagues within KCC’s Passenger Transport Unit are looking across the Southeast for additional drivers and we are working hard to deliver an offer to parents as an alternative to our hired transport.

As we struggle to get transport, we are acutely aware of those parents being extremely angry and frustrated. We are doing everything in our power to mitigate this and would welcome your support if parents turn to you.

We will seek to keep you informed and do our utmost to address families’ and students’ concerns.

Yours sincerely,

Shellina Prendergast, Cabinet Member for Education and Skills

David Brazier, Cabinet Member for Highways and Transport

Home to school transport statement and letter to MPs was last modified: September 28th, 2021 by Murray Evans