Consultation on the future of community wellbeing services

Kent County Council (KCC) is seeking people’s views on the future of community-based wellbeing services for older people, adults living with dementia, physical disabilities or sensory impairments.

The council spends £5.9m on these services each year, across 52 voluntary and community organisations.

This funds befriending, volunteer-run transport schemes, dementia cafés, support services for people with sensory impairment and peer support for people with physical disabilities.

KCC recognises although there is a good range of services and support, they are not always joined up. The council aims to create a new service model designed to make sure everybody has the opportunity for their wellbeing needs to be met, wherever they live in the county and whatever a person’s ability.

The new model will deliver wellbeing services that are easier to access, better connected and focused on the things people have told the council are important to them.

Clair Bell, cabinet member for adult social care and public health

Clair Bell, Cabinet Member for Adult Social Care and Public Health said: “We are extremely proud of the work our wellbeing services and the organisations that run them do every day to support people in the community, promote independence and keep people connected to where they live.

“As the needs of Kent’s population change, it is important we continue to listen to our residents to ensure our services remain relevant, to tackle emerging issues such as loneliness and to make it as easy as possible for people to get the help they need.”

Feedback to the consultation will be used to develop the service model that will be implemented in a phased approach from July 2020.

An event for providers of wellbeing services is being held in Maidstone on October 28. Providers wishing to attend should see the Kent Business Portal for further information.

The consultation runs for eight weeks, closing on December 1.

Please visit the consultation page,  where you can fill in the online questionnaire and make sure your views on these proposals are heard.

Alternative formats may also be made available upon request by emailing or calling 03000 421553 (text relay number: 18001 03000 421553). This number goes to an answering service which is monitored during office hours.

For further information please contact

For media queries, contact David Gazet at Kent County Council Communications Office on 03000 422589 or email

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Consultation on the future of community wellbeing services was last modified: October 7th, 2019 by KCCpress