Businesses are invited to find out more about the new Consumer Rights Act – the biggest shake up in consumer law in over 50 years. Kent County Council Trading Standards, supported by Kent Invicta Chamber of Commerce, is hosting free training sessions during National Consumer Week to help businesses understand and comply with the new…
A banker stopped an elderly woman being ripped off by rogue traders after they drove her to the bank to withdraw cash. Grandmother Maria Ranson from Bearsted was targeted on her doorstep by a man and a woman who attempted to pressurise her into having her driveway re-laid. When she told them she did not…
Kent County Council Trading Standards is asking residents to report sightings of rogue traders. Help us and Kent Police catch the rogues before they cause misery, devastation and financial hardship to you and someone you know. How can you help? Has a doorstep trader offered or have you received a leaflet offering the following…
A campaign aimed at tackling the problem of New Psychoactive Substances – the so-called “legal highs” – in Kent has achieved significant success. Officers from KCC and Medway Trading Standards, with the support of police, targeted 16 town centre shops across the county where substances were seized in raids last summer. At that time, more…
The work of Kent County Council’s Community Wardens saw them receive an award for protecting consumers in the county. They received the Hero Award at the Chartered Trading Standards Institute’s Conference in Bournemouth. Community Wardens work in partnership with KCC Trading Standards, police and local authorities and have campaigned to prevent and reduce scam crime…
A man selling fake perfumes, pocketing over £120,000, has been jailed for 16 months. Patrick Morris, 65, operated his online knock-down-priced business a-bit-of magic.co.uk from his home in Deal. Alongside him in the counterfeit con was godson James Cumming, 42, who described himself as an online shop manager. Cumming was jailed alongside Morris for six…
More than 1,200 potentially lethal hot water bottles have been seized by KCC Trading Standards officers and later destroyed after arriving on a lorry through the Port of Dover. Details on the packaging of the bottles – designed as a furry dog and clearly intended for use by children – were obvious signs that the…
Two men prosecuted by KCC Trading Standards for selling counterfeit sportswear have had thousands of pounds ordered to be confiscated by a judge. Hanif Patel was jailed for 15 months and Patrick Tucker for 12 months in May 2013 for conspiracy to sell counterfeit goods between August 2010 and May 2012, under the Trade Marks…
A ground-breaking court case has resulted in an order for more than 600 so-called “legal highs” seized at four shops in Kent to be permanently forfeited. The shops – Headz and Phone Doctor in Folkestone, Third Eye in Canterbury and the Bong Shop in Margate – have been prevented from selling the products since enforcement…
KCC Trading Standards has teamed up with Checkatrade.com in a bid to protect the county’s 1.5million residents from rogue traders and to support legitimate businesses. The new partnership is inviting local tradespeople to join its website directory, which gets more than 105,000 hits every month from people in Kent looking for a reputable trader. Businesses…
Thousands of dangerous and counterfeit goods have been prevented from entering the UK after being seized by KCC Trading Standards from a huge consignment entering Dover Docks. Among the 5,470 permanently seized items were 1,960 toys, including 426 character dolls from the blockbuster Disney film “Frozen” intended for the Christmas toy market. There were also…
Buying a used car can be an uncertain experience, but KCC Trading Standards is on hand to help. A new leaflet has been produced giving people practical advice about buying a second-hand car. The straightforward guide offers four steps to make sure you get the right deal for you. 1) Be realistic: You are buying…